I have worked on many mobile application projects, including: mobile payments, mobile check deposit, claims status tracking, peer-to-peer lending, biometric and multi-factor authentication, and many more...
With over 20 years' experience in front-end design and development, I have worked on countless websites and desktop applications, while balancing business needs with thoughtful and innovative user experiences.
I have provided usability and human-factors engineering expertise on physical products such as in-store kiosks, mailed collateral, home security devices, race car cockpit ergonomic layout, and more...
AI & ML
Biometrics
Multi-factor Authentication
Enterprise Call Center/CRM
Document Capture & Upload
Personalization
Billpay
Brokerage Trading on Mobile
Virtual Assistant (like Siri)
E-commerce
Cross-Channel Authentication
Hands-free Vehicle Integration
Digital Wallet/Mobile Pay
Auto/Home/Life Insurance
Eligibility & Onboarding
Peer-to-Peer Lending
Voiceline/IVR
Credit Card Activation
Rental Car Comparison Tool
Statement Redesign
EMV Chip Card conversion
Mobile Check Deposits
Claims Reporting/Processing
5-Minute Mortgage Prequal
Loyalty & Rewards Programs
Fraud Reporting & Prevention
Internal UX Management System
3rd Party Product Integration
Wire Transfer Experience
HUMINT/GEOINT
Vehicle Telematics
Auto Shopping Experience
Application/Site Personalization
Chat & Video Chat (Live)
GPS Locators
Medical Insurance
Product Packaging
Business Risk Mitigation
Chatbots